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Support & Grievances

Level 1:- All the clients having grievance regarding any service or otherwise shall inform their respective executives in writing. Client is also advised to send a copy of the same mail at / ensure timely recording and recognition of the grievance, the respective executive shall revert within 5 working days w.r.t redressal of such grievance.

Level 2:-In case the client is not satisfied with the response, the grievance can be escalated to Ms. Priti Chaudhary (Compliance officer) at Ways2Capital. She can be approached at "". She shall ensure best possible redressal within a time frame of 7 working days or you can call: 0731-2428906 / 0731-2428917.

Level 3:-If the client still wants to escalate the grievance, he/she can approach Mr. C.S. Rajput at (Director). He being the highest authority at Ways2Capital, can redress the grievance in the best possible manner. He shall revert the client within 15 working days.

Level 4:-In case the client is still not satisfied he/she can escalate the matter with the regulators at

Please note that in case client marks a copy of mail to all the levels, it will not be considered as escalated matter, it shall in any case start from level 1 and only in case of a separate mail after expiration or reply from the previous level shall the grievance be considered at next level.